EBT Card Help

Lost or Stolen Card

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Call EBT Customer Service at 888-997-8111. Report it right away so the card can be locked and replaced.
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Card Not Working

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Call EBT Customer Service at 888-997-8111. Ask them to check whether the card is active, locked or damaged.
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Forgotten PIN

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Call EBT Customer Service at 888-997-8111. You can usually reset your PIN by phone.
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Unauthorized Transactions

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Call EBT Customer Service at 888-997-8111. Report any charges you did not make and ask for a new card.
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State EBT Support

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Call EBT Customer Service at 888-997-8111. You can also use the official cardholder website.
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Call 888-997-8111 Open Official Cardholder Website

Federal replacement of stolen (skimmed) benefits ended for thefts after December 20, 2024. Check with your state for current options.